Nilanjana

ETA: ESTIMATED TIME OF ARRIVAL:

Estimated time of arrival or delivery timeline will be between 3 to 4 working days.

DOMESTIC / LOCAL  INDIAN SHIPPING:

We understand how important it is for you to get your items quickly, so we make every effort to process your order the same day you place it or the very next business day.

• Delivery Usually take 3-4 working days for domestic orders.

• All orders processed by the next business day

• We ship by reliable and popular shipping companies to ensure the quality of your product is not compromised.

• All orders come with tracking numbers which are provided to once the order is processed and shipped.

• Shipping times are subject to location, distance and our logistics partners. Please order in advance to avoid any festival rush or time bound delivery. 

Please keep in mind- 

• Be sure shoot and 360 degree parcel opening video so we can assist you for any trouble you face with the product later.

RETURN AND REFUND 

1. Clearance Products: Clearance products are non-returnable; only exchanges are possible for damaged items.

2. Free Replacement: We offer free replacements for damaged or incorrect products received.

3. Return Charges: A nominal charge of ₹99 per shipment applies for returns due to dissatisfaction (e.g., not liking the product). This is applicable after our quality assurance team confirms that the product is unused and not compromised.

4. Customized Products: Refunds are not applicable for customized products.

5. Issue Resolution Time: We aim to resolve issues within 1-2 days (excluding weekends and holidays)..

Exchange Period & Return Window: :You can initiate an exchange or return within 24 hours of receiving the delivery.

For further assistance or inquiries, please contact our customer support team at